One Man’s Frustrations With “Risk Management”
Chris, who is a male in Government C&A has a blog with a wonderful title: How is that Assurance Evidence?
I’d love to have another blog even more specific - “Ok, that Assurance is Evidence Of What, Exactly?
Today he has a great article called:
What’s the matter with Risk Management?
And “in short, it’s everything.” It pretty much sums up why I had to grow to re-evaluate how our industry does risk, risk management, approaches controls & vulnerability and find a new way. A couple of things jump out at me in reading Chris’ article:
1.) Just because that Deming cycle sucks and is full of unknowns doesn’t mean “risk” doesn’t exist, nor that it isn’t of primary importance. Nor does it mean that in the absence of model & methodology, we won’t be “doing” risk analysis anyway - just in an ad hoc method and completely from “the gut”.
Our industry calls these unstructured risk analysis “Best Practices”, as it’s an easy and convenient way of sweeping the unknowns under the rug of bureaucracy and enforcing it via peer pressure.
2.) What this “suckiness” does mean is that your model and methodology aren’t helping you. As Chris intimates, there is too much uncertainty in the inputs for his model (they are, in the language of Bayesians - too subjective to be useful priors).
Take for example how we might be approaching the “controls” part of our analysis. Chris writes:
“2. What are the controls that we have to employ?
800-53, ISO 27001, PCI, etc.Still kinda good, but we basically know that ISO is relatively voluntary and NIST supplies a control catalog and not policies. So here we have to take the control catalog, and mash our policies into it.”
I wouldn’t call this “kinda good” at all :) These control catalogs only provide a hierarchy within which to look for evidence of our ability to resist an attacker. They are incapable of making any claim about the effectiveness of the controls when they are operated at 100% efficiency, or more importantly, what % efficiency our specific organization operates at.
Let’s use Chris Hayes’ Initech as our fictional example.
Initech has a control (a back door on a loading dock). Now the locks on the door are 100% capable of locking the door. This is different than saying that they are capable of frustrating all but the top 5% of lockpicking burgalars. It is also diffferent than saying that in a sample of several “walk around audits” the doors are left open 20% of the time (they are not in compliance with policy 100% of the time). Even worse, that 80% of the time the door is not propped open? Yeah, tailgating is a known issue.
So we have several different variables here that we need to account for (and it’s just a door). But the analogy stands that most “risk management” methodologies are “We have a door, yes/no?” And most GRC platforms, when asked for their “opinion” will simply say “door is needed” or, even worse, “a door policy is needed”.
3.) Criticality and the Source of Value is all messed up in these Risk Management models.
Chris writes:
Someone wants me to tell them which boxes are more critical than others. This is mainly because of budgetary or operational reasons. To which I usually say “All of them, it is a system after all”.
This literally made me laugh out loud. And this sort of “rate the firewall as Risk = 500 but rate the actual business application as Risk = 157″ thing is also endemic. Now Chris is very smart here. He correctly identifies that the value is tied to the business process the systems support, and not to a specific box. Oh, we scan at the specific box level - but because of the nature of systemic failures - all the boxes in the process are inexorably interrelated.
One of the reasons I really like FAIR is that the losses are quantified (or qualified) based not on some amorphous value of the box or the process itself, but losses are linked to the actions that the threat will take. Take systems in a highly regulated industries as an example. Usually the most probable losses aren’t due to system compromise per se, but in the disclosure the compromise causes (regulators are a threat source, after all). But many “risk management” methodologies will say “online banking is worth $2 billion, the value of the systems is therefore $2 billion”. And suddenly we’re telling executive management that there’s a 60% probability that they’ll lose $2 billion.
4.) If the primary source of prior information for your “risk management” methodology is a vulnerability scanner - you’re doing it wrong. Chris writes:
So we ran a scan and now we have a report. A snapshot in time to make all decisions. Where did these vulnerability ratings come from? Do I even know if my system is at risk? What if I spend my time on vulnerabilities that have no threat?
So first, my thoughts are that actual “vulnerability” must be a comparison of the force a threat can apply, and our ability to resist that force (this is a probability statement, btw).
Changing your thinking about vulnerability now helps us understand the problem in several new ways. First, you can start to divorce yourself from the scanner. After all, the scanner is simply providing you with current state information that is usually just relevant variance from policy. It doesn’t really tell you about real “weakness in a system” because the system is an interrelated mess of people, processes and IT assets.
5.) Finally, most “risk management” approaches just *don’t* do a good job of helping us understand the how’s and why’s of managing risk. In the past, I’ve referred to these standards as really being “issue management” because they are at their heart, an act of discovery - a formal process around gathering prior information. They are not, in and of themselves, capable of linking the issues discovered to the root cause. And these root causes? Yeah, they’re the things that create “risk”. Not a threat, not a vulnerability, not the existence of an asset - the amount of risk that we have stems from our capability to manage it.
So Chris, I completely agree - but I wouldn’t give up yet. There actually are a few of us who are focused on what you suggest:
Where to go from here: A fundamental revamp of how to deal with Risk. Where risk professionals focus on the treating the sickness and not the symptoms, and come up with some new success/actionable metrics.
Chris, there’s nothing I want to do more than that.


Chris Sep 25
Thanks for noticing. Let me know if you are ever available for lunch in or around DC. Then I won’t be pissed off by myself anymore.
Alex Sep 26
LOL, will do. What do you say we invite Rybolov and call it “group therapy”?
Gary Hinson Sep 28
OK Alex, you’ve set me thinking (as always!).
How about extending ’system thinking’ to look at ’system risks’ as a whole rather than as a combination of individual risk elements? It’s the opposite of classical Western reductionist analysis, painting the risk picture with a spray brush instead of of attempting pixel-by-pixel - you know the idea, that a deep understanding of cellular biology alone is sufficient to comprehend an elephant.
Taken to extremes, the ’system’ or unit of risk analysis could be the whole organization, or better still the organization in the context of its markets, society and culture, employees, stakeholders etc. oh and its history and potential for future development, making it a dynamic living organism - way more than “the HR database” or whatever.
… And at that point I need more coffee!
Cheers,
Gary
Saso Sep 29
Before we embark on fixing risk management, we need to do a bit of orientation. There is a document I have seen where the authors have identified no less than 11 large risk categories that are each managed separately to the rest:
- Operational risk
- Corporate & Strategic risk
- Credit quality risk
- Capital management risk
- Liquidity risk
- …
After having a discussion with people that came up with this risk management strategy one thing became blatantly obvious: it is perfect if you want to don the “Someone Else’s Problem” cloak. Of course each category had a nice sounding definition and they all made sense in isolation - but the risk management of the whole suffered as a consequence. It didn’t address what happens when risks in one category result in major losses in other categories but don’t really affect the origin category. Who bears the brunt of that risk? Who is at fault? Where should the money really be spent?
Treat the cause, not the symptoms. We can only do it if we take a few steps back, grab a coffee, and look at the big picture. Responses to the tune of “it is risk and we only worry about risks” brought us a Lego box-set; now we need to be creative in putting the pieces together to create something new and useful.
Alex Sep 29
@Gary,
HA! I knew you’d get it, I just knew it!
I’m sending you an email off line.
Alex Sep 29
@Saso
“Responses to the tune of “it is risk and we only worry about risks” brought us a Lego box-set; now we need to be creative in putting the pieces together to create something new and useful.”
I’ve never met an analogy I couldn’t bludgeon by over-using it, and I like yours.
Problem is - we don’t have the picture on the box, nor do we understand that risk management is more about how well we put the lego pieces together.
Chris Oct 13
@alex Deal. Rybolov and I went to the SCAP conference together and downed a few during a “group therapy” session.
Would love to do that again. We occasionally make a breakthrough on how to fix the world’s problems.
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